Kando

Hospitality

Empathy Driven Recruitment

For Excellent Hospitality

About Kando

Hospitality is a feeling.

It’s more than a job, or a career. It’s a deep-rooted warm feeling of natural generosity & kindness. More than mere service, it is the genuine desire to evoke feelings of comfort, value and ease and to leave a lasting impression.

Kando [Kan-doh], a Japanese word, describes the intense excitement & deep satisfaction – a beautiful feeling that one experiences when they encounter something wonderful. Like hospitality.

And Kando Hospitality is all about creating those Kando moments.

Tell Me More!

Happy barman mixing a cocktail and loving his job

Meet Kerry

Hi, I’m Kerry!

A self-confessed and TOTAL hospitality geek! For me, it’s not necessarily about the food, though don’t get me wrong, I do love my food. But for me it’s about the people, the experience, the memories. It’s about how people NATURALLY interact and engage; and create Kando moments.

“Black and white” means you’re doing your job with competence and efficiency; “color” means you make people feel great about the job you’re doing for them. Getting the right plate to the right person at the right table is service. But genuinely engaging with the person you’re serving, so you can make an authentic connection—that’s hospitality.”

― Will Guidara, Unreasonable Hospitality

Looking for your Kando? Let’s chat!

Come Say Hello!

At Your Service

I specialise in front of house management to executive level, as well as all head office support functions – HR, Training/L&D and Marketing primarily with the casual dining and QSR arenas, as well as pubs and leisure.

(No chefs, just yet. Maybe one day)